Managed
IT Services

Managed IT Services

SD3 has spent the last two decades developing leadership in the IT environment. We provide Managed IT Services (MITS) and offer an exceptional network of consultants and technology professionals that have the expertise to: evaluate, assess, manage, repair, monitor and provide personnel to support and enhance IT infrastructure, performance, security and system administration.

Managed IT Services ensure monitoring, managing and troubleshooting for your business’s IT systems. SD3's Managed IT Services benefit our clients by providing multiple resources for the cost of a single employee or less, which will guarantee that all backups, passwords, and the IT infrastructure are sound.

Our Managed IT Services assist clients with overcoming the hiring challenges for IT personnel, including turnover issues and reducing the risks associated with relying on one or a few employees for suggestions regarding IT architecture and infrastructure.

SD3’s Managed IT Services (MITS) include:

• Evaluate current infrastructure and security
• Evaluate current IT staff or external provider
• Assess compliance issues, such as HIPAA and PHI guidelines
• Assess, support & enhance current custom applications
• Manage IT environment or complement current team
• Implement industry best practices as necessary
• Create roadmaps for future desired states
• Monitor IT infrastructure performance and security
• Repair IT issues remotely or on-site
• Provide IT technical support, onsite and virtual
• Provide remote or onsite DBA maintenance & support
• Provide remote or onsite System Administration maintenance & support
• Support IT infrastructure

We provide the same extensive, rigorous technical evaluation process and management used on our internal technical projects. We know the challenges, structure and custom solutions that will ensure success. Our Managed IT Services (MITS) has the team and expertise to fulfill any IT technical vision and to complement and enhance your business.

Benefits of Managed IT Services Include:

Discovering problems and getting them resolved quickly, and before larger issues arise, is one of the most significant advantages to Managed IT Services. Some other benefits include:

• Reduce overall operational costs and insure proper maintenance with flat-rate billing.

• Monitoring and management of vendor relationships including phone, printers, Internet speed, power outages and more provides comfort and security at all times.

• Cost-Effective enterprise level support.
• Around-The-Clock data protection and security.
• A skilled and professional team available for less than the cost of a single employee
• Increased time to focus on the business rather than dealing with the technology.

Managed IT Services is a way for businesses to prevent problems rather than constantly fixing them – and the difference is noticeable. SD3’s Managed IT Services firm forms long-term partnerships with their clients, and gets to know the systems, common problems and vendors so that data can always be secure and protected and IT systems are continually monitored and managed.

SD3’s expert Managed IT Services firm will assess new IT systems to discover any bottlenecks preventing a network from running at its optimal capacity. Contact SD3 to receive more information or to arrange an IT systems assessment.