Our client, one of the biggest telecommunications companies in the world, was at a significant competitive disadvantage. They were not able to provide their customers with web-based reporting on their toll-free phone traffic. This was a big selling point for their competition and a decision point for many potential customers.
Our client needed a database and website that would provide their customers with self-service access to information on their toll-free call traffic.
SD3 worked with our client to launch a secure, customer-facing website for toll-free call traffic reporting. SD3 provided the technical project management, application architecture, system design, software development, database administration and web server administration for the project that included:
The website is the source for online decision support, analytics, and reporting on toll-free call traffic. Business customers log onto the website to access their customizable reports. Millions of call messages are received and processed into a highly tuned database. Reports show visibility to calls within minutes of completion. The website has already increased our client’s business, enabling the company to expand their market share and increase overall revenue.
Java (J2EE) architecture (JDBC, JSP, Servlets, multithreading), TCP/IP Sockets, dimensional data modeling, Tomcat Web Server, IBM WebSphere Application Server, Oracle database, and Sun Servers
Bringing together multiple relevant software platforms, SD3 created an app that streamlines workflow assessment in real-time. Team members in the field can communicate smoothly with home office, each one in sync with work orders, updates and more.
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A hospital system that relies on communication of critical and highly private patient information needed a safe way to do so electronically. The forward-thinkers at SD3 developed an app enabling chiefs, residents and nurses to securely send and receive images and/or messages. This required creation of a custom camera application to keep images off the “camera roll” for security and yet still gave full control of image details.
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When the regional arm of a large cellular provided needed a massive tech fix, SD3 provided the solution, in the form of a system to monitor performance of cellular towers to troubleshoot every factor imaginable. This data retrieval and storage system not only earned a Corporate Award for Excellence, but ended up being implemented nationwide.
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SD3 built a customized marketing site that leveraged the client’s need for a heavy web presence. The environmental services company came away with a site that not only pumped the brand, but enabled the company to access regulatory adherence documentation, product lines, customer education and other critical information.
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Multiple Network Security and HIPAA Compliance
A healthcare company needed to insure that its computers, databases and networks were safe from ...
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SD3 Corporation
One Parkview Plaza, Suite 730
Oakbrook Terrace (Chicago)
IL
60181
Main: 630-563-6800 / 888-889-5059
Julie Halverson,
Director of Sales:
630-563-6803
